Random Articles

• Lots of Conversation, Lots of Energy This week was chock full of conversations with people interested in how podcasting can work for their business. The amount of enthusiasm and energy I consistently received from across the table blew me away. Two other things that struck me: The people I’m talking with aren’t currently that far away from podcasting. It’s just a matter
• Notes on Recruiting Talent in a Knowledge Economy As part of my work with Joe Urban, I was invited to the Minnesota Chapter of the Urban Land Institute Young Leaders Group’s panel discussion on attracting and retaining young, creative people in Minnesota. On the panel: Jeff Berg from Olson Molly Culligan from M. Culligan Associates Michael Logan from Target Philippe Vergne from Walker Art Center Jay Walljasper from
• Changing the Government Government agencies are some of the most notorious change resistors. In 1999, the Mint started to change that reputation - receiving a customer satisfaction rating second only to Mercedes Benz. “In the old days, we shipped fewer than 50% of our orders within eight weeks. Today, if it takes two weeks for customers to receive an
• A Best-ter Buy. Part 2 Updating the stores to appeal to a specific customer segment is great, Best Buy goes the extra mile in this renovation and makes sales more visible to staff. Employees begin their day by reviewing the previous day’s figures, which are written on a dry-erase board and compared to the previous month. At a Westminster store meeting
• It Only Makes Sense if You Only Sell Ads “Except for one thing. There’s no ringtone for sale. Just like there were no bathrobes a couple weeks ago. Or Dundee statues before that. Or Timberlake boxes. Or Timberlake box song ringtones” - Doodledee Heck, TikiBar TV understands this: “Rather than charging a micropayment for your show, sell fans a nice fancy mug!” - Dave Slusher