Random Articles

• This Email is Bloggable Signature I’ve been thinking about when to send an email verses blog. I’ve decided on a loose guideline: if more than 3 people would find something useful, I’ll blog it. If not it’s an email (or, even better, an instant message) Somethings, like mailing lists, don’t map well to this guideline. To cover that, I’ve followed Ross
• Sex, Email, and Customer Relationships There’s a gradient of access your customers grant you - at least the clued-in ones and the ones worth caring about. This access includes all the ways you can contact them - from most casual to more intimate. Just like in real life, the goal is get laid without feeling used in the morning. Commitment Level Action What
• FailBox: The Broken State of Email Clients - Part 2 I realized I had completely taken for granted the life-changing innovation that is near-infinite email storage when I received the following message Your mailbox has exceeded one or more size limits set by your administrator. Your mailbox size is 75286 KB. Mailbox size limits: You will receive a warning when your mailbox reaches 75000 KB. You may not be
• Email Subjects are Irrelevant, Only Sender Matters An email comes from you mom, your sister, your BFF. Does it matter what the subject line says? No, you open it right up. I suspect there are some commercial organizations you feel the same about. In my house, it’s DailyCandy, BabyCenter, Joyent, Amazon, our insurance agent, accountant, etc. Any one of those organizations could send out
• FailBox: The Broken State of Email Clients - Part 3 “Last week a friend send me an email, while I was traveling. So he got my ‘out of office reply’.”- Wolfgang Luenenbuerger Wolfgang goes on to describe how - in an age of instant messaging, mobile devices, and wifi - the ‘out of office’ reply is as anachronistic as the busy signal. Both signals assume synchronicity